The Better Hearing Institute has just published consumer guidelines for purchasing hearing aids in an eGuide titled Your Guide to Buying Hearing Aids. The Guide represents the most current thinking in the hearing health industry concerning how you should be treated by hearing care professionals and their staff as well as an explanation of five distinct phases of the customer experience as it relates to acquiring hearing aids. For each of the five phases, there is a detailed, step-by-step breakdown of what every customer should expect when they visit a hearing care professional.

The entire 12 page is also downloadable as an eGuide so that it can be shared with friends and associates.