Cleveland Hearing & Speech Center
11635 Euclid Avenue Cleveland, OH 44106-4319
216-231-8787 voice/TTY 216-231-7141 fax www.clevelandhearingandspeech.org
Hearing (screening and evaluation, hearing aid dispensing, assistive listening device demonstration, evaluation and dispensing, hearing loss management and hearing conservation programs); Services for the Deaf and hard of hearing (24-hour sign language interpreting, ASL instruction, case management, advocacy and Americans with Disabilities Acts consultation, information and referral programs), and the Regional Infant Hearing Program (Free-of-charge, familyfocused outreach service for infants and toddlers (birth to age three) living in Ashland, Crawford, Ashtabula, Cuyahoga, Erie, Geauga, Holmes, Huron, Lake, Lorain, Medina, Richland, Trumbull, and Wayne counties, complete information on hearing, hearing loss, amplification, Assistive Listening Devices, and cochlear implants and home visits as needed).
Audiology Patient Assistance Program
This program provides hearing aids and/or assistive listening devices to low-income, qualified individuals in this area. Each year we provide new hearing aids and other assistive listening devices to those who otherwise could not afford them. Grant funding from local foundations supports this program. Availability of programming can vary with changes in grant funding.
Typically, we can only provide one hearing aid per patient through the APA program. While there is no charge for the hearing aid itself, there are charges for professional services rendered including testing and follow-up appointments. These fees for services are discounted on a sliding fee scale consistent with the patient’s ability to pay as determined by review of the application and proof of income.
Repairs to assistive listening devices or hearing aids obtained through this program are not charged to you during the warranty period, but after the warranty period repairs become the financial responsibility of the patient. After the initial fitting, there may be additional charges to the patient for any services provided by the audiologist.
All fees for hearing aid services are DUE IN TOTAL at the time of the hearing test/ear impression visit and are nonrefundable. We provide services on a sliding scale. If accepted into the program, typical charges range from $123 to $463. Remember, charges are for services only; the hearing aid itself is given at NO CHARGE.
Devices may or may not come with a manufacturer’s warranty. Warranty information will be explained at the dispensing visit. CHSC does not handle repairs of assistive listening devices. The patient is responsible for sending any malfunctioning product back to the manufacturer. CHSC does not do installations of any assistive listening device. It is the patient’s responsibility to arrange for installation of the product. Installation costs are not covered by any of the fees paid to CHSC. Most devices are special ordered and will require returning to CHSC for a second visit.
Eligibility for the program is based on the completion of an application and proof of income, submitted by the patient. Patients must indicate if they have Medicaid or other health insurance.
Visit www.chsc.org/Media/MediaManager/apa_application2005_complete.pdf. People who have any questions regarding this program or would like an application can call the CHSC Audiology Department at 216-231-8787. Or they can download the application at the link above.