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Sergei Kochkin, PhD; Douglas L. Beck, AuD; Laurel A. Christensen, PhD; Cynthia Compton-Conley, PhD; Brian J. Fligor, ScD; Patricia B. Kricos, PhD; Jay B. McSpaden, PhD; H. Gustav Mueller, PhD; Michael J. Nilsson, PhD; Jerry L. Northern, PhD; Thomas A. Powers, PhD; Robert W. Sweetow, PhD; Brian Taylor, AuD; and Robert G. Turner, PhD. MarkeTrak VIII: The Impact of the Hearing Healthcare Professional on Hearing Aid User Success, The Hearing Review, Vol 17 (No.4), April 2010, pp. 12-34.